JFS Houston & You:
Partnering Together to Address Concerns about Coronavirus
JFS continues to closely monitor the guidance regarding the COVID-19 pandemic and has taken proactive steps to address concerns. We continue to maintain a safe environment to protect the health of the communities we serve, our clients and our staff.
Until deemed appropriate to reopen the building, JFS will only serve clients via our HIPAA compliant online provider (Zoom) or by phone. In the meantime, JFS will continue to provide a warm blend of safety net, case management and behavioral and mental health services to support individuals in the community to provide the resources they need.
Each service department at the agency has staff members on-call. Please call 713-667-9336 to make arrangements to connect with your counselor or to speak to the Case Manager of the Day should you need assistance. If you are not a current client and are seeking counseling services, we ask that you take a few minutes to fill out our online intake form https://www.jfshouston.org/client_referral_form.php or call 713-986-7832. You should have a response within 2 business days. Should you need more immediate attention, please call 9-1-1 or Crisis Hotline 832-416-1177.
For the most up-to-date medical information about the virus we recommend that you visit the Center for Disease Control and Prevention’s (CDC) website (https://www.cdc.gov/).
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JFS' Counseling department is proud that we have been able to continue to serve the community without interruption since the start of the pandemic. Due to the pandemic, the need for quality mental health care services has greatly increased. In order to ensure that we can serve as many people in need as possible during this stressful time, we want our clients to know that we will be more stringent in following established appointment cancellation and attendance policies. This will help us make sure that we can help as many individuals as possible in a timely fashion. Please be aware that we continue to have a waitlist for therapy services and therefore we may not be able to accommodate all of a client's requests and/or needs. In order to make sure that we are able to help individuals and families get the help they need, there may be times that we work together with a person requesting services to get them connected with one of our trusted community partners.
Thank you for your support and understanding. We, will get through this, together!
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