September 28, 2020
Tishri 10 5781
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JFS Houston & You:
Partnering Together to Address Concerns about Coronavirus

JFS continues to closely monitor the guidance regarding the COVID-19 pandemic and has taken proactive steps to address concerns. We continue to maintain a safe environment to protect the health of the communities we serve, our clients and our staff.

Until deemed appropriate to reopen the building, JFS will only serve clients via our HIPAA compliant online provider (Zoom) or by phone. In the meantime, JFS will continue to provide a warm blend of safety net, case management and behavioral and mental health services to support individuals in the community to provide the resources they need.

Each service department at the agency has staff members on-call.

Our Behavioral & Mental Health Services Team is providing Telehealth through phone calls and video conferencing. If you are an existing client, you can make an appointment by reaching out to your counselor. If you aren't a current client, please complete our online intake form: or call 713-986-7832. Should you need more immediate attention, please call 9-1-1 or Crisis Hotline 832-416-1177.

We are also currently offering FREE internet support sessions via our HIPAA compliant Zoom Conference Calls account Monday through Friday. These one-hour support sessions are designed to provide a safe and supportive virtual environment for participants to connect, learn, comfort, support and socialize to promote our psychological health during this stressful time. All sessions are being facilitated by a rotation of licensed clinicians or master's level clinical intern students under supervision. Registration is required to participate in a session and each session will close access 15 minutes after the start time. To register for a session, please go to: .

If you are a parent stressing over your child's education and/or behavior and are interested in 2 FREE sessions with a therapist, please use the link above. We are also interested in knowing what support you feel that your child needs this fall through our 6 question survey at:

For employment services, please call 713-986-7842 for assistance with networking and resumes or 713-986-7849.

For supportive services for seniors or due to loss of income, please call to speak to the Case Manager of the Day (713-986-7839 or 713-986-7859).

For the most up-to-date medical information about the virus we recommend that you visit the Center for Disease Control and Prevention’s (CDC) website (

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JFS' Counseling department is proud that we have been able to continue to serve the community without interruption since the start of the pandemic. Due to the pandemic, the need for quality mental health care services has greatly increased. In order to ensure that we can serve as many people in need as possible during this stressful time, we want our clients to know that we will be more stringent in following established appointment cancellation and attendance policies. This will help us make sure that we can help as many individuals as possible in a timely fashion. Please be aware that we continue to have a waitlist for therapy services and therefore we may not be able to accommodate all of a client's requests and/or needs. In order to make sure that we are able to help individuals and families get the help they need, there may be times that we work together with a person requesting services to get them connected with one of our trusted community partners.

Thank you for your support and understanding. We, will get through this, together!

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