JFS Job Opening: Medical Insurance Billing Clerk

Full time position responsible for transferring patient and insurance information and initiating payment processes and procedures.

Posted
May 9, 2022
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JFS Job Opening: Medical Insurance Billing Clerk

Full time position responsible for transferring patient and insurance information and initiating payment processes and procedures.

Posted
May 9, 2022

Medical Insurance Billing Clerk (Full Time)
Finance

Jewish Family Service is a non-profit human service agency for people of all ages and all walks of life.  Jewish Family Service is committed to a work environment in which all individuals are treated with respect and dignity. It is the policy of Jewish Family Service to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law.

The position reports to the Senior Accounting Supervisor.

Job Purpose

The medical insurance billing clerk will be responsible for transferring patient and insurance information and initiating payment processes and procedures. The ideal candidate will be well-versed in billing software, medical insurance regulations, and an expert at responding to patient and insurance inquiries. The medical insurance billing clerk will also be responsible for maintaining patient confidentiality, handling personal information, and accurately inputting patient data into the system.

Duties and Responsibilities
  • Ensure patient information is accurate and complete
  • Request any missing patient information
  • Review referrals and authorizations
  • Confirm patient benefits, insurance, coordination of benefits and out of network benefits
  • Follow all regulations and guidelines set by Medicare, state programs, and HMO/PPO
  • Transfer insurance claims and billing data to billing software
  • Create both paper and electronic copies of documentation
  • Reconcile daily payments (co-payments) to bank activity
  • Develop and maintain a tracking system of incoming and late payments
  • Monitor and date late payments
  • Initiate late payment notices to relevant parties
  • Respond to questions and complaints from patients or insurance companies
  • Follow-up on late or missed payment notices
  • Monitor and resolve financial discrepancies
  • Arrange payment plans and timelines for payments
  • File and maintain organized documentation of all billing and record
  • Follow set billing processes and procedures
  • Update and review all accounts to keep records of payments up-to-date
  • Work with personal information and maintain patient confidentiality

Qualifications:
  • High school diploma or equivalent; Bachelor's degree in accounting, health care administration, finance, business, or related field preferred
  • Two (2) years' previous experience as a medical insurance billing clerk or in a related healthcare administrative position
  • Able to multitask, prioritize, and manage time efficiently
  • Self-motivated and self-directed; able to work without supervision
  • Excellent verbal and written communication skills
  • Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel); working knowledge of billing software a plus
  • Strong customer service skills and comfortable answering both patient and insurance company questions
  • Able to analyze problems and strategize for better solutions
  • Ability to work successfully in a fast-paced positive team environment while managing multiple projects

Working Conditions

This job requires on site work and the ability to work remotely as needed.

Physical Requirements

Must be able to meet routine office physical demands including climbing stairs, carrying up to 15-pound objects and possessing the dexterity and vision to operate office computers and equipment.

Direct Reports

None

To apply, please email resume to:

Tammy Hopwood

thopwood@jfshouston.org

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